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HighLevel (GoHighLevel) case studies: every published result we could verify, by industry

Disclosure: Peace Call is a HighLevel affiliate. If you buy through our paid link we may earn a commission, at no extra cost to you. It does not change which cases we list.

This is a database of HighLevel case studies that were published by HighLevel, by agencies that built the systems, or by the businesses and freelancers themselves. We quote every result exactly as the source states it, link the source and show the date we last checked it. Most results are self-reported by the agency that did the work and have not been independently verified.

No income claims. These are other businesses' self-reported results. They are not typical and are not a promise of any revenue, savings or outcome for you.

30 cases · 11 industries · Checked: 2026-10-14

Dental clinics · Chiropractic & physio clinics · Med spas & salons · Gyms & fitness studios · Real estate & property management · Home services & contractors · Restaurants · Law firms · Coaches & education · Auto repair & dealerships · Accounting & bookkeeping firms

30 cases shown

Dental clinics (4)

Every dental case centres on the same mechanics: layered reminders, easy rescheduling, recall of overdue patients and review requests.

BusinessHeadline result (quoted)Source type
Unnamed multi-location dental group (3 locations)“Reduced no-shows by 38% and reactivated 220+ lapsed patients in the first quarter.”Agency / implementer published (self-reported)
Unnamed private dental practice (3 dentists)“Missed Appointments: -71%”Agency / implementer published (self-reported)
Dubai Dental Group“+74% Booked appointments across three clinics in 3 months”Agency / implementer published (self-reported)
Unnamed dental clinic“27% fewer no-shows”Agency / implementer published (self-reported)

Unnamed multi-location dental group (3 locations)

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Reminders (SMS/email), Waitlist automation, Reactivation campaigns

Reported results (quoted exactly)

  • Reduced no-shows by 38% and reactivated 220+ lapsed patients in the first quarter.

Source: GHL Prime (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, published by the agency that did the work

Unnamed private dental practice (3 dentists)

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Reminders (SMS/email), Two-way SMS rescheduling, Online forms, Recall workflows, Review requests

Reported results (quoted exactly)

  • Missed Appointments: -71%
  • No-show rate dropped from 24% down to just 7% across all 3 dentists
  • Before: 4.2★ Google rating (34 reviews) / After: 4.8★ Google rating (146 reviews)
  • The 6-month hygiene recall workflow alone reactivated 67 patients

Source: GHL Expert (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, published by the agency that did the work

Dubai Dental Group

Agency / implementer published (self-reported)

Country
United Arab Emirates
HighLevel features used
Sub-accounts per location, Calendars, WhatsApp integration, Review requests, Attribution reporting

Reported results (quoted exactly)

  • +74% Booked appointments across three clinics in 3 months
  • <15 min Enquiry follow-up SLA from a prior mixed 24-72 hour average
  • -31% No-show rate after WhatsApp reminder workflow
  • -42% Cost per booked appointment once source attribution enabled optimisation

Source: Digi Soft Rank (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium: named client, published by the agency that did the work

Unnamed dental clinic

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Reminders (SMS/email), Online booking, Recall workflows

Reported results (quoted exactly)

  • 27% fewer no-shows
  • +19% recall revenue

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Chiropractic & physio clinics (1)

One benchmark case so far. Treat it as a single data point.

BusinessHeadline result (quoted)Source type
Unnamed chiropractic & physio clinic“42% more plans completed”Agency / implementer published (self-reported)

Unnamed chiropractic & physio clinic

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Reminders (SMS/email), At-risk patient flags

Reported results (quoted exactly)

  • 42% more plans completed
  • +23% revenue per episode

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Med spas & salons (3)

Revenue figures here ran alongside paid ads, so they are not the effect of HighLevel alone.

BusinessHeadline result (quoted)Source type
Unnamed national med spa (multiple US locations)“The system generated $1.53M in won revenue in 60 days — a 464% increase over the previous period.”Other self-reported (freelancer, consultant or blog)
Casagrande Salon“We turned $600 in Meta ads into $36K in annual rental income”Agency / implementer published (self-reported)
Unnamed med spa“31% fewer no-shows”Agency / implementer published (self-reported)

Unnamed national med spa (multiple US locations)

Other self-reported (freelancer, consultant or blog)

Country
United States
HighLevel features used
Conversation AI (multilingual), Unified inbox (Meta DMs, WhatsApp, SMS, email), Workflows, Pipelines, Reporting

Reported results (quoted exactly)

  • The system generated $1.53M in won revenue in 60 days — a 464% increase over the previous period.

Source: Chad Ruiz (consultant) · Source date: Not dated · Checked: 2026-10-14
Credibility: Low-medium: unnamed client, consultant-published; paid ads were also running

Casagrande Salon

Agency / implementer published (self-reported)

Country
United States (Manhattan)
HighLevel features used
Forms, Instant SMS + email follow-up, Workflows, Booking (tours)

Reported results (quoted exactly)

  • We turned $600 in Meta ads into $36K in annual rental income
  • Both suites filled within three months. Each tenant signed a one-year lease at $1,500 a month.

Source: RSL/A (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium: named client, agency-published; result is suite rental, combined with Meta ads

Unnamed med spa

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Reminders (SMS/email), Consult booking

Reported results (quoted exactly)

  • 31% fewer no-shows
  • +18% revenue recovered

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Gyms & fitness studios (3)

Trial no-shows and trial-to-member conversion are the levers. The official HighLevel story is about an agency serving gyms, not a gym.

BusinessHeadline result (quoted)Source type
Unnamed functional training studio“14% No-Show Rate Massive reduction from the prior 55%”Agency / implementer published (self-reported)
Unnamed fitness studio“46% more trials converted”Agency / implementer published (self-reported)
Active Solutions (agency that began serving gyms)“Active Clients: 250+”HighLevel official (self-reported by the featured business)

Unnamed functional training studio

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Calendars, Reminders (SMS/email), Workflows, Reactivation campaigns, Pipelines

Reported results (quoted exactly)

  • 14% No-Show Rate Massive reduction from the prior 55%
  • monthly recurring revenue grew by $14,200 within 90 days while ad spend remained exactly the same
  • Owner: "converting maybe 18% of the trials that showed up. Now we're converting 65% of a group that actually turns up"
  • The lapsed member reactivation also contributed 38 returning members

Source: GHL Expert (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, published by the agency that did the work

Unnamed fitness studio

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Speed-to-lead replies, Inactive member flags

Reported results (quoted exactly)

  • 46% more trials converted
  • +19% win-back revenue

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Active Solutions (agency that began serving gyms)

HighLevel official (self-reported by the featured business)

Country
United States
HighLevel features used
Pipelines, Workflows, AI workflows, Attribution

Reported results (quoted exactly)

  • Active Clients: 250+
  • Monthly Recurring Revenue (MRR): $120,000+
  • Peak Quarterly Revenue: $498,505 (Q4 2025)

Source: HighLevel case study · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium: named, published by HighLevel; these are agency business figures, not a gym's results

Real estate & property management (3)

Speed of first reply and viewing confirmations are the common thread. Pipeline value is not closed revenue.

BusinessHeadline result (quoted)Source type
Unnamed 6-agent residential property agency“Response Time: 48hrs → 4 mins”Agency / implementer published (self-reported)
Unnamed Dubai real estate agency“Lead response time dropped from 6 hours → 90 seconds”Agency / implementer published (self-reported)
Unnamed property management company“35% faster prospect to lease”Agency / implementer published (self-reported)

Unnamed 6-agent residential property agency

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Pipelines, Viewing confirmations (3-touch), Workflows, Review requests

Reported results (quoted exactly)

  • Response Time: 48hrs → 4 mins
  • 68% More Qualified Leads Processed — Measured over the first 60 days vs same period prior year
  • 41% Increase in Booked Viewings
  • no-shows dropped from 38% to 11%
  • 4.7 ★ Google Rating Up from 3.9★

Source: GHL Expert (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, published by the agency that did the work

Unnamed Dubai real estate agency

Agency / implementer published (self-reported)

Country
United Arab Emirates
HighLevel features used
Pipelines, WhatsApp follow-up, Viewing booking

Reported results (quoted exactly)

  • Lead response time dropped from 6 hours → 90 seconds
  • Viewing bookings increased by 340%
  • £22,000 in active pipeline created in first month

Source: HireGHLPro (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Low-medium: unnamed client, agency-published; pipeline value is not closed revenue

Unnamed property management company

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Workflows, Request triage

Reported results (quoted exactly)

  • 35% faster prospect to lease
  • 27% less vacancy loss

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Home services & contractors (4)

The deepest evidence set: fast replies to missed calls and estimate follow-up. See our missed call text back guides.

BusinessHeadline result (quoted)Source type
Unnamed regional roofing contractor“Before: 40% estimate follow-up rate (manual) / After: 100% automated 4-touch post-quote follow-up”Agency / implementer published (self-reported)
Unnamed roofing contractor (Southeast US)“Average lead response time dropped from 4+ hours to under 60 seconds”Agency / implementer published (self-reported)
Unnamed HVAC & plumbing company“89% of missed calls recovered by instant text-back”Agency / implementer published (self-reported)
Unnamed cleaning company“38% of one-offs became contracts”Agency / implementer published (self-reported)

Unnamed regional roofing contractor

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Pipelines, Instant SMS reply, Estimate follow-up, Review requests

Reported results (quoted exactly)

  • Before: 40% estimate follow-up rate (manual) / After: 100% automated 4-touch post-quote follow-up
  • Before: 3-day average storm lead response time / After: 60-second automated SMS response & booking link
  • Before: Google review rating: 4.1★ (41 reviews) / After: Google review rating: 4.8★ (89 reviews)
  • Before: 35% quote-to-job closing rate / After: 58% quote-to-job closing rate (+35% increase)
  • added over $140,000 in top-line revenue during the 90-day evaluation window

Source: GHL Expert (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, published by the agency that did the work

Unnamed roofing contractor (Southeast US)

Agency / implementer published (self-reported)

Country
United States
HighLevel features used
Instant replies, Website chat, Nurture sequences, Pipelines

Reported results (quoted exactly)

  • Average lead response time dropped from 4+ hours to under 60 seconds
  • Booked estimates increased by 42%
  • Lead-to-estimate conversion rate improved by 35%

Source: Introllect (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, published by the agency that did the work

Unnamed HVAC & plumbing company

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Missed call text back, Keyword routing, Seasonal reminders

Reported results (quoted exactly)

  • 89% of missed calls recovered by instant text-back
  • +26% booked revenue from recovered after-hours & missed-call leads

Source: Arslan Mumtaz (implementer) · Source date: Not dated (benchmark summary 2026-10-05) · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Unnamed cleaning company

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Quote follow-up, Booking confirmations

Reported results (quoted exactly)

  • 38% of one-offs became contracts
  • +33% recurring revenue

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Restaurants (2)

Weak evidence: two unnamed cases published by implementers. SMS repeat-visit offers and post-meal review requests are the levers.

BusinessHeadline result (quoted)Source type
Unnamed restaurant“4.8x more Google reviews”Agency / implementer published (self-reported)
Unnamed independent bistro (350+ covers/week)“Repeat Diner Visits: +28%”Agency / implementer published (self-reported)

Unnamed restaurant

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Reservation confirmations, Review requests, Repeat-visit campaigns

Reported results (quoted exactly)

  • 4.8x more Google reviews
  • +21% repeat-visit revenue

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Low-medium: single unnamed case, one line in a benchmark table

Unnamed independent bistro (350+ covers/week)

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
SMS campaigns, Online forms, Review requests, Reservation confirmations, Repeat-visit campaigns

Reported results (quoted exactly)

  • Repeat Diner Visits: +28%
  • Tuesday night covers increased from an average of 18 to 32 per service — a 34% improvement attributed directly to the SMS workflow.
  • monthly restaurant profits increased by $9,400 without increasing ad spend
  • Google Business rating rose from 4.2★ (64 reviews) to 4.8★ (244 reviews)

Source: GHL Expert (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Low-medium: unnamed client, agency-published; the page's own arithmetic is inconsistent (18 to 32 covers is called a 34% improvement)

Law firms (2)

Two cases. Intake speed is the lever; bar advertising rules still apply.

BusinessHeadline result (quoted)Source type
Unnamed law firm“3.2x more consultations booked after switching to instant lead response”Agency / implementer published (self-reported)
Thompson Dove Law Group (adoption & surrogacy law, South Carolina)“achieved an 83% increase in leads in five months through strategic content architecture, CRM automation, and team-wide system adoption”Agency / implementer published (self-reported)

Unnamed law firm

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Instant SMS/email reply, Intake routing, Follow-up sequences

Reported results (quoted exactly)

  • 3.2x more consultations booked after switching to instant lead response
  • +31% signed retainers from automated follow-up on undecided prospects

Source: Arslan Mumtaz (implementer) · Source date: Not dated (benchmark summary 2026-10-05) · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Thompson Dove Law Group (adoption & surrogacy law, South Carolina)

Agency / implementer published (self-reported)

Country
United States
HighLevel features used
Website chat, Online forms, Pipelines, Workflows

Reported results (quoted exactly)

  • achieved an 83% increase in leads in five months through strategic content architecture, CRM automation, and team-wide system adoption
  • +83% in 5 months (forms and chatbot)

Source: Klectic Media (agency) · Source date: 2025-08-07 · Checked: 2026-10-14
Credibility: Medium-low: named client, agency-published; built on LeadStream (white-label HighLevel); the lead increase came together with a website and SEO rebuild, and conversion gains are not quantified

Coaches & education (4)

The official HighLevel story is about an operations agency for coaches. Includes one tutoring center. Coaching revenue claims are especially self-reported.

BusinessHeadline result (quoted)Source type
Momentum Business Coaching“180% Increase in Qualified Consultation Bookings within the first 60 days”Other self-reported (freelancer, consultant or blog)
Unnamed executive coach (London)“Monthly revenue: £4,200 → £14,000 (250% increase)”Agency / implementer published (self-reported)
Business Done Better (operations agency serving coaches)“roughly 200 active customers, with trailing 12-month net volume up 95.5% year over year”HighLevel official (self-reported by the featured business)
Bridging Gap USA (tutoring center, Peachtree City location)“enrolled 28 students at a 22% conversion rate, and reclaimed ~47 hours of staff time through six active automation systems”Agency / implementer published (self-reported)

Momentum Business Coaching

Other self-reported (freelancer, consultant or blog)

Country
Not stated
HighLevel features used
Funnels, Lead magnet, Email/SMS nurture, Calendars, Pipelines

Reported results (quoted exactly)

  • 180% Increase in Qualified Consultation Bookings within the first 60 days
  • 35% Improvement in Lead-to-Client Conversion Rate
  • 12+ Hours Saved Per Week

Source: Contra portfolio (freelancer) · Source date: 2025-05-21 · Checked: 2026-10-14
Credibility: Low-medium: named client, freelancer portfolio

Unnamed executive coach (London)

Agency / implementer published (self-reported)

Country
United Kingdom
HighLevel features used
Funnels, Reminders, Proposal follow-up, Courses, Referral requests

Reported results (quoted exactly)

  • Monthly revenue: £4,200 → £14,000 (250% increase)
  • Discovery call conversion: 12% → 38%
  • Admin time reduced from 20 hours to under 4 hours/week

Source: HireGHLPro (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Low-medium: unnamed client, agency-published

Business Done Better (operations agency serving coaches)

HighLevel official (self-reported by the featured business)

Country
United States
HighLevel features used
Snapshots, Pipelines, Workflows, SaaS mode

Reported results (quoted exactly)

  • roughly 200 active customers, with trailing 12-month net volume up 95.5% year over year

Source: HighLevel case study · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium: named, published by HighLevel; agency business figures, not a coach's results

Bridging Gap USA (tutoring center, Peachtree City location)

Agency / implementer published (self-reported)

Country
United States
HighLevel features used
Missed call text back, Website chat, Online forms, Pipelines, Email/SMS nurture

Reported results (quoted exactly)

  • enrolled 28 students at a 22% conversion rate, and reclaimed ~47 hours of staff time through six active automation systems
  • The Peachtree City location opened with three students.
  • The chat widget alone generated 40 leads: the highest single source in the account.

Source: Klectic Media (agency) · Source date: 2025-08-07 · Checked: 2026-10-14
Credibility: Medium: named client, published by the agency that did the work; built on LeadStream, the agency's white-label platform on HighLevel; results also include a website rebuild and SEO

Auto repair & dealerships (3)

Weak evidence: an unnamed garage on an affiliate blog, one benchmark line and one agency-published dealership reactivation story.

BusinessHeadline result (quoted)Source type
Unnamed independent garage“they booked over 120 jobs online, captured every missed call with Voice AI, and collected 33 new reviews in just 90 days”Other self-reported (freelancer, consultant or blog)
Unnamed auto dealership“4.1x more test drives”Agency / implementer published (self-reported)
Prosper AI (auto dealership led by Darren Whitehead)“Within the first 60 days, Prosper AI sold 20 vehicles: every one of them attributed to the reactivation campaign we built.”Agency / implementer published (self-reported)

Unnamed independent garage

Other self-reported (freelancer, consultant or blog)

Country
Not stated
HighLevel features used
Online booking, Voice AI, Review requests, SMS campaigns

Reported results (quoted exactly)

  • they booked over 120 jobs online, captured every missed call with Voice AI, and collected 33 new reviews in just 90 days
  • Seasonal SMS campaigns drove an 18 percent increase in service visits

Source: iloveghl.com (affiliate blog) · Source date: Not dated · Checked: 2026-10-14
Credibility: Low: unnamed business, no original source given, published on an affiliate review blog

Unnamed auto dealership

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Speed-to-lead replies, Service reminders

Reported results (quoted exactly)

  • 4.1x more test drives
  • +22% service revenue

Source: Arslan Mumtaz (implementer benchmark) · Source date: 2026-10-05 · Checked: 2026-10-14
Credibility: Medium-low: unnamed client, implementer's own build

Prosper AI (auto dealership led by Darren Whitehead)

Agency / implementer published (self-reported)

Country
Not stated
HighLevel features used
Reactivation campaigns, SMS campaigns, Pipelines, Workflows

Reported results (quoted exactly)

  • Within the first 60 days, Prosper AI sold 20 vehicles: every one of them attributed to the reactivation campaign we built.
  • In just the first 60 days of our reactivation campaign, sending outbound text and email offers to our past customers, we sold 20 extra vehicles!

Source: Ezra Solutions (agency) · Source date: 2026-06-04 · Checked: 2026-10-14
Credibility: Low-medium: named client, agency-published; we could not independently confirm the dealership, and no baseline or revenue is given

Accounting & bookkeeping firms (1)

One case so far. It describes the system that was built (instant replies, no-show recovery, review requests), not revenue.

BusinessHeadline result (quoted)Source type
Level Accounting & Advisory LLC (accounting & advisory firm, Florida)“Every lead gets an automatic response within 60 seconds”Agency / implementer published (self-reported)

Level Accounting & Advisory LLC (accounting & advisory firm, Florida)

Agency / implementer published (self-reported)

Country
United States
HighLevel features used
Workflows, Pipelines, Calendars, Speed-to-lead replies, Review requests, No-show recovery

Reported results (quoted exactly)

  • Every lead gets an automatic response within 60 seconds
  • 15 workflows live and running
  • From incomplete setup to a fully automated client journey — built, tested, and live in under two weeks.

Source: Growmated (agency) · Source date: Not dated · Checked: 2026-10-14
Credibility: Medium-low: named client, published by the agency that did the work; describes what was built, with no revenue or conversion figures

Methodology

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FAQ

Are these HighLevel results typical?

No. They are the results agencies and businesses chose to publish, and most are self-reported. Your results depend on your market, volume, offer and execution.

Which industries have the most HighLevel case studies?

In this database: dental clinics, home services (roofing, HVAC, plumbing, cleaning), med spas and salons, real estate, fitness and coaching. Restaurants, law firms and auto repair have very few.

Where do HighLevel's official case studies come from?

HighLevel publishes stories at gohighlevel.com/case-studies. Most are about agencies and SaaS builders rather than single local businesses.

What is the most common pattern in these cases?

Replying to new leads and missed calls within seconds or minutes, layered appointment reminders, and reactivating past customers.

How can I add a case?

Email hello@getpeacecall.com with a public link to the case. We only list cases with a public source.

No income claims. These are other businesses' self-reported results. They are not typical and are not a promise of any revenue, savings or outcome for you.

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